There are a lot of
different aspects to consider before purchasing a new POS system for your
restaurant says Brandon Weitz, President Meridian Star Future POS. Being that the entire staff and management team will rely on your POS
system to run the daily operations and to track key metrics, it is an important
investment and business owners should take the time to find the system that is
going to be the right fit for their specific wants, operations, and budget.
When it comes to POS systems for your restaurant, buyers should beware.
Many POS vendors are not concerned with whether the system will actually be the
best match for their customers and they tend to go to great lengths to persuade
buyers to invest. Therefore, even restaurant owners who take their time doing
research can find themselves in an undesirable partnership with their POS
system. Here are four common mistakes and oversights that owners typically
do not consider the future costs of owning a POS system
When you purchase a POS system, it is important to calculate the
future costs that will be associated with maintaining and supporting the
system. Ask yourself:
"Will I have to purchase an expensive support package?"
Our Support TEAM of 20 in house techs with ALWAYS
a LIVE ANSWER is included FREE of charge with our POS Program Included
is our 36 month next day replacement policy on all equipment
· "Will I pay an hourly rate to get the support I need when an
There is NEVER a CHARGE for our 24x7 Support. Included is our 36 month next day replacement policy on all equipment
· "Am I going to have to pay for system updates each year to
keep my system running properly?
There is NEVER a CHARGE for System Updates' Included is our 36 month next day replacement
policy on all equipment
· "How much will I have to spend on IT technician visits?"
There is NEVER a CHARGE for tech visits. Included is our 36 month next day replacement policy on all equipment
These are all questions you should ask before choosing a new
restaurant POS system.
are not up to date or aware of upcoming changes in the industry
In 2015, the U.S. began the process of converting to EMV payment standards
order to adhere to EMV compliance, restaurants will need to invest in new
hardware and software that is capable of accepting pin-and-chip card payments.
Restaurant owners who are unaware of that change could find themselves paying
for another system all over again in order to follow the updates and
requirements. In order to avoid getting you and your business in this type of
aggravating circumstance, make sure you do your research before buying a new
POS system and ask how they plan to transition into the new regulations.
Our system is PCI compliant plus we also have EMV integration
do not research the vendor of the POS system
When you purchase your POS system, you are engaging in a
partnership and an agreement with the vendor. In a lot cases, the vendor will
help you build your menu digitally, install your system for you, train your
staff on that system if need be, and provide support when you have an issue
with your system. Make sure you choose a vendor who has a great reputation
a company who cares about your experience, who has a reputation of high-quality
installs, timely responses, and five-star customer support.
Our BBB rating is A+ with over 1350 accounts
do not ask about the fine print in financing
Payment plans offered can be an enticing option, particularly for new
restaurants and restaurants who initially, have very slim profit margins. There
is nothing wrong with financing options, but owners should proceed with caution
about what they agree to when they enter into a payment plan. In many cases,
payment plans can act as a way of luring restaurant owners into a long-term
contract. If you enter into a finance plan and find out very quickly that the
system is not a good fit, you may not be able to get out of your payment plan
contract without paying off the remaining balance. Some payment plans will even
hold you responsible for paying off the leftover balance regardless if your
restaurant goes out of business.
Choosing the right POS system for your business can prove to be a
tasking experience. Asking yourself and the vendor the right questions can help
you find the perfect solution for your particular restaurant's needs. Be smart
and know your options. A POS system can make or break a business. Give
yourself, your staff, and your business the peace of mind knowing you are
supported by your POS system.
Contact Brandon Weitz, firstname.lastname@example.org at Meridian Star POS to learn more about our very
simple program, please visit meridianstarpos.com